This Privacy Policy applies to all users of the ok bajje platform. By reading it, you'll understand how your information is managed.
1. Introduction
Ok bajje is a trusted online betting platform delivering a safe and enjoyable betting experience for users in Bangladesh. We believe your privacy is a fundamental right. This privacy policy sets out with full transparency — what data ok bajje collects, why it's collected, where it's stored, and how it's kept secure.
By using the ok bajje website or mobile app, you agree to this Privacy Policy. We treat your information as a trust and protect it with the utmost care.
2. Information We Collect
2.1 Information You Provide Directly
Information you provide when registering and using ok bajje:
- Full Name & Date of Birth
- Mobile number and email address
- Password (stored in encrypted form)
- ID information for KYC verification
- Payment method details (Mobile Pay/Nagad/Rocket number)
2.2 Automatically Collected Information
Some information is collected automatically while you use the platform:
- IP Address & Device Type
- Browser & Operating System Information
- Login times and session data
- Log of pages visited
- Betting History & Transaction Records
| Data Type | Reason for Collection | Retention Period |
|---|---|---|
| Personal Identity | Account Verification | For the duration of account activity |
| Payment Information | Transaction Processing | 5 Years |
| Betting History | Dispute Resolution | 3 Years |
| Login Logs | Security Monitoring | 1 Year |
| Cookie Data | User Experience | 30 Days |
3. How Your Information Is Used
Ok bajje uses your information only for the following purposes:
- Account Management: For your registration, login, and account verification.
- Payment Processing: To process deposit and withdrawal transactions.
- Customer Support: To resolve issues and provide customer support.
- Ensuring Security: For fraud prevention and platform security.
- Service Improvement: To improve your experience on ok bajje.
- Legal Compliance: To comply with applicable laws and regulations.
- Relevant Offers: To send you promotions and bonuses tailored to your preferences.
Ok bajje never sells or transfers your information to third parties for marketing purposes. Your data remains in your control at all times.
4. Data Sharing
Ok bajje may share your personal information with third parties only in very limited circumstances:
4.1 Service Providers
Only the minimum necessary information is shared with payment providers such as Mobile Pay, Nagad, and Rocket to process transactions. These partners are required to comply with ok bajje's privacy standards.
4.2 Legal Obligations
Ok bajje may be required to disclose information under a court order, government directive, or other legal obligation. In such cases, we will make every effort to notify you.
4.3 Business Transfers
In the event of a merger or acquisition involving ok bajje, your data may be transferred to the new entity. However, the terms of this privacy policy will continue to apply.
5. Data Retention & Deletion
Ok bajje retains your information for as long as it is needed. Even after account closure, certain data may be kept for a specified period to meet legal requirements.
If you request deletion of your data, ok bajje will erase all information except what is required by law, within the stipulated timeframe. To submit a deletion request, contact us at support@okbajje.best.
6. Cookie Policy
Ok bajje uses cookies to enhance your browsing experience. We use three types of cookies:
- Essential Cookies: Essential for login sessions and platform security. Without these, the platform will not function properly.
- Performance Cookies: To analyze which parts of the platform are most used. Fully anonymized.
- Preference Cookies: To remember your language, theme, and other preferences.
You can disable cookies through your browser settings, though some platform features may not function as expected as a result.
7. Security Measures
Ok bajje uses industry-leading security measures to protect your information:
- 256-bit SSL encryption on all data transfers.
- Passwords are protected with bcrypt hashing — no one can view your original password.
- Two-factor authentication (2FA) support.
- Regular security audits and penetration testing.
- Instant alerts for suspicious login attempts or transactions.
- 24/7 physical and digital security at our data centers.
Never share your password or login credentials with anyone. ok bajje will never ask for your password over the phone or via message.
8. Your Rights
As an ok bajje user, you have the following rights:
- Right to Access: You can request to know what information we hold about you.
- Right to Rectification: You can correct any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data under certain conditions.
- Right to Restrict Processing: You can opt out of having your information used for specific purposes.
- Right to Portability: The right to easily obtain a copy of your data.
- Right to Object: You can object to certain types of data processing.
To exercise any of these rights, email support@okbajje.best or reach us via live chat.
9. Children's Privacy
Ok bajje strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect personal data from minors. If you suspect we hold data belonging to a child, please contact us immediately — we will take prompt action.
10. Policy Changes
Ok bajje may update this Privacy Policy from time to time. For significant changes, we will notify you in advance via email or an in-platform notification. The date of each update will be noted at the top of this page.
11. Contact
For any privacy-related questions, concerns, or requests, please get in touch with us:
- Email: support@okbajje.best
- Live Chat: Available 24/7
- Response Time: Usually within 24 hours